Front Desk Receptionist

Front Desk / Patient Care Coordinator – Dermatology

River Oaks Dermatology | Houston, TX

River Oaks Dermatology is seeking a personable, dependable, and highly organized Front Desk / Patient Care Coordinator to join our team.

Our front desk is an important part of the patient experience. We are looking for someone who enjoys working with people, communicates professionally, pays close attention to details, and can keep things running smoothly in a busy dermatology practice.

The ideal candidate is warm and welcoming with patients while also being efficient, organized, and comfortable handling the administrative responsibilities of a medical office.

What You’ll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule and manage patient appointments accurately and efficiently
• Answer incoming calls and assist patients with scheduling and general questions
• Verify insurance coverage and ensure patient insurance and demographic information is current
• Collect copays, deductibles, outstanding balances, and other patient payments
• Maintain accurate information within the electronic medical record
• Communicate clearly with patients regarding appointments, office policies, and necessary paperwork
• Assist with referrals, records, and insurance-related requests when needed
• Work closely with providers, medical assistants, and other team members to keep the daily schedule running smoothly
• Help maintain an organized, professional, and welcoming front-office environment

What We’re Looking For

• Previous experience in a medical office, dermatology practice, or similar healthcare setting is strongly preferred
• Experience with insurance verification and collecting patient payments
• Comfortable learning and working within an EMR/practice-management system
• Strong computer, phone, and organizational skills
• Excellent verbal and written communication
• Ability to prioritize and multitask in a busy environment
• Strong attention to detail and follow-through
• Dependable, punctual, and professional
• A positive attitude and genuine commitment to providing an excellent patient experience

About River Oaks Dermatology

River Oaks Dermatology is a physician-owned dermatology practice in Houston providing comprehensive medical, surgical, and cosmetic dermatologic care. We strive to provide excellent medical care while creating a professional, welcoming, and personalized experience for every patient.

We value team members who take ownership of their responsibilities, communicate well, support one another, and take pride in providing exceptional service.

Schedule: Full-time, Monday–Friday
Location: 3730 Kirby Drive, Suite 601, Houston, TX 77098

If you are organized, patient-focused, and enjoy being part of a collaborative medical practice, we would love to hear from you.

Pay: From $18.00 per hour

Expected hours: No less than 32.0 per week

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person