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Front Desk Receptionist

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Onsite

Front Desk Receptionist

Colony Insurance Agency

Front Desk Receptionist

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent, Part time

Salary:

From $35,360 / year

Location:

Newport News, VA, USA

Work mode:

Onsite

Published on:

23 September 2026

What they need


Overview

Join our dynamic team as a Front Desk Receptionist, where you will be the welcoming face and organized hub of our office environment. This opportunity can be either a full time or part time. This energetic role requires a proactive individual who thrives on delivering exceptional customer service, managing administrative tasks efficiently, and maintaining a professional and friendly atmosphere. Your enthusiasm and organizational skills will ensure smooth daily operations, creating a positive experience for clients, visitors, and team members alike. Growth opportunities within the agency are available to motivated individuals.

Duties

  • Greet visitors warmly, ensuring they feel welcomed and attended to promptly
  • Manage multi-line phone systems with professionalism, directing calls accurately and courteously
  • Handle all front desk responsibilities including check-ins, payments, sorting mail
  • Maintain organized filing systems, data entry logs, and manage office supplies inventory
  • Utilize productivity software such as Microsoft Office (Word, Excel)
  • Support calendar management
  • Perform clerical duties such as proofreading documents, preparing correspondence, and managing spreadsheets
  • Assist with general office management tasks to ensure a clean, efficient workspace
  • Provide excellent customer support by addressing inquiries via phone or email with patience and clarity
  • Maintain accurate records of all interactions, appointments, and correspondence

Experience

  • Previous office or administrative experience is preferred but not required; we value enthusiasm and willingness to learn
  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tools
  • Experience with multi-line phone systems and phone etiquette is highly desirable
  • Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
  • Demonstrated ability to communicate clearly both verbally and in writing with clients and team members
  • Proven track record of providing outstanding customer service in a professional setting
  • Ability to manage time efficiently while multitasking across various administrative duties

Embark on a rewarding career journey where your organizational prowess and friendly demeanor make a real difference. We are committed to fostering an environment that supports your growth while ensuring every visitor receives top-tier service. Join us today to be the vital first point of contact that keeps our office running smoothly!

Pay: From $17.00 per hour

Expected hours: 20.0 – 37.5 per week

Work Location: In person

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