Front Desk Receptionist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now!

Compensation:

$35,360

Responsibilities:

• Manage attorney schedules, including prospective client consultations, to foster caseload growth
• Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files

Qualifications:

• Previous customer service or sales experience preferred
• Excellent and empathetic verbal and written communication skills required
• Background in the legal industry preferred
• CRM and case management software experience a plus
• Proficiency with Microsoft Office products, especially Microsoft Excel

About Company

Welcome to the law office of Chattanooga bankruptcy attorney Kenneth C. Rannick, P.C. We offer quality debt relief services at affordable rates.