Front Desk Receptionist

• Bachelor’s Degree in HRM, Hospitality Management, Tourism, or related field is required
• Strong communication and customer service skills
• Good computer skills
• Ability to handle stressful situations with professionalism
• Excellent problem-solving and multitasking abilities
• Welcome and greet guests upon arrival
• Handle check-ins, check-outs, and room assignments
• Manage reservations, cancellations, and room availability
• Answer phone calls and respond to guest inquiries
• Provide hotel information, directions, and assistance to guests
• Handle billing, payments, invoices, and guest account settlements
• Resolve guest complaints or escalate to management when needed
• Maintain front desk logs, reports, and records
• Ensure the lobby and reception area remain clean and presentable
• Follow hotel policies, procedures, and safety standards

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php16,000.00 - Php21,000.00 per month

Benefits:

• Paid training

Work Location: In person