Front Desk Receptionist

Position: Receptionist

Company: Plastic Industry
Location: Dubai, UAE
Employment Type: Full-Time

Job Description

Plastic Industry is looking for a professional, friendly, and organized Receptionist with strong communication skills and preferably Call Center experience. The successful candidate will be responsible for managing the reception area, handling incoming calls, assisting visitors and customers, and providing general administrative support.

Key Responsibilities

• Greet and welcome visitors, customers, suppliers, and employees in a professional and friendly manner.
• Answer, screen, and transfer incoming calls to the appropriate person or department.
• Handle customer and general inquiries through telephone calls and provide accurate information.
• Maintain a professional and courteous telephone manner at all times.
• Receive and distribute incoming mail, documents, and deliveries.
• Maintain visitor records and coordinate visitor access when required.
• Manage appointments, meetings, and visitor schedules.
• Take and forward messages accurately and promptly.
• Assist with filing, scanning, photocopying, printing, and other administrative tasks.
• Maintain the reception area in a clean, organized, and presentable condition.
• Coordinate with other departments regarding visitors, calls, deliveries, and administrative matters.
• Welcome customers and visitors and offer tea, coffee, or other refreshments as appropriate.
• Ensure customers and visitors are attended to promptly and courteously while waiting.
• Perform other administrative and reception duties assigned by management.

Qualifications & Requirements

• High school diploma or equivalent; additional administrative qualifications are an advantage.
• Minimum 1–2 years of experience in Reception, Front Desk, Call Center, Customer Service, or Administration.
• Freshers are also welcome to apply.
• Previous Call Center experience is preferred.
• Excellent English communication skills, both verbal and written.
• Professional, friendly, and presentable personality.
• Good telephone etiquette and customer service skills.
• Good computer skills, including Microsoft Word and Excel.
• Strong communication, organizational, and multitasking abilities.
• Ability to handle a high volume of calls and inquiries professionally.
• Ability to work independently and as part of a team.
• Previous experience in a manufacturing or industrial company is an advantage.

Salary

AED 2,500 – AED 3,000 per month

Important: The above salary range is the company's offered salary for this position. Candidates who are not willing to accept this salary range are kindly requested not to apply.

Interested candidates may send their updated CV to Email: [email protected]

Please mention “Receptionist” in the email subject.

Work Location: In person