Front Desk Receptionist

Front Desk Receptionist – Pilates & Aerial Silks Studio

Are you passionate about customer service and organization? Join our dynamic Pilates and Aerial Silks studio for girls, where you’ll play a key role in creating a welcoming environment for clients and supporting the smooth daily operations of the studio.

Requirements

Proven experience in a front desk, customer service, or client-facing role (preferred).

Proficiency in Microsoft Office Suite and Google Workspace.

Bilingual (Spanish–English) abilities are a plus, enhancing communication with diverse clients.

Previous experience in office management, customer service, or administrative roles is an advantage.

Strong organizational skills with the ability to manage time effectively.

Attention to detail to ensure accurate records and clear communication.

Experience in customer service or administrative support is essential.

Personal assistant experience will be considered an asset.

Must live near the Key Biscayne area for convenient commute.

Responsible and punctual, with commitment to scheduled working hours.

Responsibilities

Answer client calls and messages, assisting with questions in a friendly and professional manner.

Manage daily check-in for girls and keep accurate attendance records.

Monitor and maintain an updated count of students per class.

Support payment collection and billing processes for clients.

Send messages to clients reminding them about new packages, promotions, and special offers.

Write and send communications such as class reminders, payment notices, and special announcements to clients.

Assist instructors in organizing classes and studio events.

Help coordinate class schedules and reservations.

Maintain a tidy and welcoming front desk and studio environment.

Perform a light daily cleaning of the studio floor, using provided materials, to ensure a safe and comfortable space for clients.

✨ Why Join Us?

As our Front Desk Receptionist, you’ll make a positive impact on the client experience while developing your administrative and customer service skills in a supportive and energetic environment. Be part of a team that inspires confidence, health, and community every day!

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Work Location: In person