Front Desk Receptionist

Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our dental team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires dental experience, strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere.
• Manage multi-line phone systems, directing calls appropriately and responding to inquiries with professionalism.
• Perform clerical duties including data entry, filing, and maintaining organized records.
• Provide customer support by addressing questions or concerns promptly and effectively.
• Handle calendar management for appointments and meetings, ensuring efficient scheduling.
• Maintain office management tasks including ordering supplies and managing inventory.
• Assist with proofreading documents to ensure accuracy and professionalism in all communications.
• Support administrative functions such as typing reports, creating presentations in Microsoft Office, and utilizing Google Workspace tools.
• Exhibit excellent phone etiquette while communicating with clients and vendors.

Qualifications

• Previous experience in a front desk or receptionist role is preferred.
• Bilingual candidates are highly desirable to better serve our diverse clientele.
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Excellent organizational skills with the ability to manage time effectively in a busy environment.
• Strong customer service orientation with a friendly demeanor and professional appearance.
• Prior experience in office management or clerical roles is beneficial.
• Familiarity with dental or medical receptionist duties is an advantage but not required.
• Ability to work independently as well as collaboratively within a team setting. Join us as we strive to provide outstanding service while fostering a positive work environment!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work Location: In person