Front Desk Receptionist

EPH Esthetic for Men is looking for a professional, friendly, and customer-focused Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our clients and play an essential part in creating a welcoming, organized, and professional experience from the moment they arrive.

The ideal candidate is personable, organized, detail-oriented, and comfortable working in a fast-paced aesthetic and wellness environment. Excellent communication and customer service skills are essential, as well as the ability to manage appointments, phone calls, payments, and daily front desk operations with professionalism.

Schedule: Monday through Friday, 12:40 PM – 9:00 PM

Responsibilities

• Welcome clients with a warm, professional, and positive attitude.
• Provide exceptional customer service and assist clients with questions about services, treatments, and appointments.
• Answer and manage phone calls, text messages, and client inquiries professionally.
• Schedule, confirm, reschedule, and manage client appointments using the clinic's scheduling system.
• Check clients in and out and maintain accurate client information.
• Process payments and assist with basic front desk transactions.
• Maintain a clean, organized, and welcoming reception area.
• Communicate effectively with providers and management to ensure smooth daily operations.
• Follow up with clients regarding appointments, treatments, and scheduling when needed.
• Maintain confidentiality and professionalism when handling client information.
• Assist with administrative tasks, data entry, and maintaining accurate records.
• Help ensure the front desk operates efficiently throughout the day.
• Support the team with additional administrative and customer service tasks as needed.

Requirements & Qualifications

• Fluent in both English and Spanish — required.
• Previous experience in front desk, receptionist, customer service, medical office, spa, aesthetic clinic, or wellness environments is a plus.
• Excellent verbal and written communication skills.
• Strong customer service skills with a friendly, professional, and welcoming demeanor.
• Excellent organizational skills and attention to detail.
• Comfortable using computers, scheduling systems, email, and basic office software.
• Ability to multitask effectively while maintaining accuracy and professionalism.
• Professional appearance and positive attitude.
• Reliable, punctual, and responsible.
• Ability to work independently while also being a strong team player.
• Comfortable working in a client-focused environment.
• Ability to remain calm and professional in a fast-paced setting.
• Availability to work Monday through Friday, 12:40 PM – 9:00 PM.

Schedule

Monday through Friday
12:40 PM – 9:00 PM

This is a great opportunity for a motivated professional who enjoys working with people and wants to be part of a growing team in the men's aesthetics and wellness industry.

At EPH Esthetic for Men, we value professionalism, exceptional client experiences, teamwork, and attention to detail.

Pay: $18.00 - $23.00 per hour

Work Location: In person