Front Desk Receptionist

*Job Summary*

We are seeking a Front Desk Receptionist to join our team at East Troy Family Dental! The ideal candidate will be the first point of contact for our practice, providing exceptional customer service and administrative support.

*Responsibilities*

• Greet and welcome patients in a friendly and professional manner

• Answer and direct phone calls using a multi-line phone system

• Perform clerical duties

• Manage the front desk area and ensure cleanliness

• Assist with office management tasks as needed

• Provide excellent customer support to clients and visitors (Empathy, Value, Hope)

• Schedule patient appointments

• Be comfortable collecting patient and insurance payments at time of service

*Experience*

• Proven experience as a Front Desk Receptionist or similar role but not mandatory

• Ideally has experience with Dentrix software from previous jobs but not mandatory

• Strong organizational skills with attention to detail

• Excellent customer service and communication skills

• Ability to multitask and prioritize workload effectively

• Experience with office management duties is a plus

If you are a proactive individual with a positive attitude and excellent organizational skills, we would love to have you on our team as a Front Desk Receptionist.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Education:

• High school or equivalent (Required)

Experience:

• Dental receptionist: 1 year (Preferred)

Ability to Commute:

• East Troy, WI 53120 (Required)

Ability to Relocate:

• East Troy, WI 53120: Relocate before starting work (Required)

Work Location: In person