Front Desk Receptionist

A front desk receptionist acts as the primary point of contact for visitors and manages essential front-office administrative duties.

• Role: Serve as the "face" of the company, ensuring a welcoming, professional, and secure environment for all guests, clients, and callers.
• Reports To: Office Manager or Human Resources.

Key Responsibilities

• Visitor Management: Greet and welcome guests, sign them in, issue visitor badges, and notify relevant staff of their arrival.
• Communications: Answer, screen, and forward incoming phone calls on a multi-line system, and respond to general email or in-person inquiries.
• Mail & Deliveries: Receive, sort, and distribute daily mail, packages, and couriers, as well as prepare outgoing correspondence.
• Scheduling: Maintain appointment calendars, book meetings, and reserve conference rooms as needed.
• Office Organization: Keep the reception area and front desk clean, tidy, and stocked with necessary supplies. Monitor inventory levels and place orders for office supplies. Administrative Support: Perform basic clerical tasks including data entry, filing, photocopying, and faxing.
• Security: Monitor visitor access and enforce safety protocols to maintain office security.

Required Skills & Qualifications

• Education: High school diploma or equivalent qualification.
• Experience: Prior experience in customer service, retail, hospitality, or administrative support.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel) or Google Workspace, and familiarity with office equipment (printers, multi-line phone systems).
• Interpersonal Skills: Excellent verbal and written communication, a friendly and professional demeanor, active listening, and patience in handling customer concerns.
• Organizational Abilities: Strong multi-tasking skills, time management, and attention to detail.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person