Front Desk Receptionist

Front Desk Receptionist

Create a Professional Experience From the Moment People Walk In

Every visit, call, and enquiry starts at the front desk. We’re looking for a Front Desk Receptionist to create a professional and welcoming experience for customers, visitors, and team members while helping keep the day-to-day office environment organized.

You’ll be responsible for managing incoming calls, welcoming visitors, coordinating appointments, and providing practical administrative support to the wider team. This role would suit someone who communicates confidently, stays organized, and enjoys being a reliable point of contact throughout the day.

Day to Day

• Welcome visitors and establish who they are meeting or what assistance they require
• Manage the arrival and departure of guests and maintain appropriate visitor information
• Handle incoming calls, identify the purpose of each enquiry, and connect callers with the appropriate person
• Monitor general reception communications and respond to routine enquiries
• Coordinate appointments and keep shared schedules up to date
• Notify team members when visitors or important calls arrive
• Receive packages, deliveries, and correspondence and ensure they reach the correct recipient
• Help prepare reception areas and meeting spaces before scheduled visits
• Maintain accurate contact information and front-office records
• Assist with basic forms, documents, and administrative requests
• Monitor routine front-office needs and communicate issues to the appropriate team
• Help keep the reception area organized and presentable throughout the day
• Handle visitor, customer, and company information with discretion

What’s Important

You’ll need a professional manner, strong communication skills, and good judgment when dealing with different types of visitors and enquiries. The ability to stay composed, prioritize requests, and know when something needs to be passed to another team member is important.

Previous reception, hospitality, customer service, office administration, retail, scheduling, or other front-facing experience is helpful. We’re also interested in people who have strong interpersonal skills and are comfortable taking responsibility for a professional first point of contact.

You should be comfortable using email, calendars, basic office software, and internal communication systems. Training will be provided on company procedures and systems.

Working Week

Monday to Friday
8:30am–5:00pm
Full-time, permanent
Office-based in San Diego, CA

Please apply with your current resume to be considered for the Front Desk Receptionist position.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable federal, state, and local laws.

Pay: $20.63 - $24.12 per hour

Benefits:

• 401(k)
• Paid time off
• Parental leave

Work Location: In person