Front Desk Receptionist

We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service and administrative support in a fast-paced medical office environment. This role requires proficiency in various medical software systems and a strong understanding of medical terminology, coding, and billing practices. The Medical Receptionist will play a crucial role in ensuring smooth operations at the front desk while maintaining compliance with HIPAA regulations.

Duties

• Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
• Manage patient scheduling, including appointment booking, rescheduling, and cancellations.
• Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary.
• Collect patient information and verify insurance coverage, ensuring accurate documentation.
• Provide clerical support including typing correspondence, managing office supplies, and maintaining cleanliness at the front desk area.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred.
• Strong knowledge of medical terminology, insurance verification processes, and health information management.
• Proficient computer skills including Microsoft Office Suite
• Excellent customer service skills with the ability to communicate effectively both verbally and in writing; bilingual candidates are encouraged to apply.
• Strong organizational skills with attention to detail and the ability to multitask effectively in a busy environment.
• Knowledge of medical billing practices and experience with intake processes is beneficial.
• Ability to maintain confidentiality and comply with HIPAA regulations at all times. Join our dedicated team where you can make a meaningful impact on patient care while advancing your career in the healthcare field.

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person