Front Desk Receptionist

Job Overview

We are seeking a detail-oriented Front Desk Assistant who can communicate clearly over the phone to join our team. The ideal candidate will answer phones, schedule patients, provide light administrative support to our physical therapists, handle various tasks, and assist in ensuring the office operations run smoothly.

Responsibilities

• Perform front desk duties primarily including answering and directing phone calls, scheduling patients, greeting visitors, and managing inquiries.

• Accept and log patient payments.

• Provide limited administrative support as needed.

• Utilize software like Microsoft Word and Excel as well as our electronic records management program (training on that program will be provided).

• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.

• Conduct general administrative tasks including data entry, filing, and maintaining office supplies.

• Demonstrate computer literacy skills for handling emails, spreadsheets, and documents accurately.

• Provide light cleaning duties around the clinic and in the business office, including vacuuming and laundering/folding clinic linens.

Requirements

• Proven experience in administrative roles or similar positions is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel) is required.
• Comfort with learning our electronic management records software is required.
• Strong organizational skills with the ability to prioritize tasks effectively are required.
• Excellent communication skills are required.
• Ability to work independently with minimal supervision while also being a team player.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 18.0 – 20.0 per week

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)

Language:

• English (Required)

Ability to Commute:

• Midlothian, VA 23114 (Required)

Work Location: In person