Front Desk Receptionist

Front Desk Receptionist
Full-Time or Part-Time | Henderson, NV
Weekend availability required | No overnight shifts

About Elite Rapid Care
Elite Rapid Care is a state-of-the-art, multispecialty facility in Henderson, dedicated to delivering comprehensive healthcare with speed and precision. Led by triple-boarded Medical Director Dr. Amal Obaid-Schmid, we offer a full range of services onsite—including diagnostics, imaging, labs, and pharmacy—setting a new standard in healthcare delivery.

We're not your typical urgent care. We're redefining convenience and quality in healthcare, and we’re looking for passionate, personable team members to help us do it.

Position Overview
We're seeking a Front Desk Receptionist who thrives in a fast-paced clinical environment, brings excellent customer service, and has strong technical skills—especially with Mac systems and electronic medical records. This is a front office position, focused on patient interaction, coordination, and administrative flow.

Medical Assistant (MA) experience is a plus but not required. MA-certified applicants may be considered for hybrid roles involving occasional back office duties and shifts, depending on clinic needs and candidate interest.

Key Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency
• Verify insurance and update demographic information in our EMR system (Tebra)
• Collect co-pays and explain basic billing information as needed
• Answer phones, schedule appointments, and manage patient inquiries
• Support front office workflows to ensure smooth patient intake and discharge
• Maintain front desk area cleanliness and supply inventory
• Collaborate with clinical and administrative staff to ensure seamless operations
• Manage and organize electronic and paper records in compliance with HIPAA
• Follow up on patient scheduling needs and outside referrals
• Support basic billing tasks and assist with claims follow-up (billing experience a plus)

Qualifications

• 1+ year of front desk experience in a medical office or clinic required
• Proficient with Mac computers and systems
• Experience with EMR systems; Tebra preferred
• Strong interpersonal and communication skills
• Reliable, punctual, and professional demeanor
• Medical billing or insurance verification experience is a plus
• Medical Assistant certification is a plus, especially for applicants open to hybrid front/back office duties
• Bilingual preferred but not required

Why Join Us?

• Opportunity to be part of a forward-thinking, community-driven medical team with stellar patient reviews (check out or Google and Yelp ratings!)
• Work in a modern facility with onsite services and no overnight hours
• Make a daily impact on patient experience and clinic operations

Apply Now
If you're a proactive, personable professional who enjoys creating a welcoming and organized environment, we’d love to hear from you. Help us make healthcare more accessible, efficient, and compassionate in Henderson.

Interested candidates are invited to submit their resume detailing their qualifications and experience. Qualified applicants will be contacted for further consideration.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you looking for full time or part time work? What is your scheduling availability?

Experience:

• Medical receptionist: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Ability to Commute:

• Henderson, NV 89052 (Required)

Work Location: In person