Front Desk Receptionist

Job Summary

The Receptionist will serve as the first point of contact for internal and external stakeholders at Evalueserve Chile, ensuring a professional, welcoming, and organized front desk experience. This role will support daily office operations by managing visitor reception, communications, administrative coordination, reception of office supplies, documentation, and general support activities, while maintaining a strong service orientation, attention to detail, and effective communication in English.

Key Responsibilities

• Act as the first point of contact for employees, clients, vendors, guests, and visitors, ensuring a courteous and professional reception experience.
• Manage the front desk, including visitor registration, access coordination, and compliance with applicable visitor policy guidelines.
• Answer and redirect calls received through the central phone line, providing timely and accurate support or escalation as needed.
• Coordinate office correspondence, including physical mail, packages, emails, faxes, and related records or documentation.
• Support the management of office assets, supplies, and inventories, including vendor coordination, sourcing support, and invoice submission follow-up.
• Schedule and coordinate meetings, interviews, events, and other office activities, supporting logistics, transportation arrangements and communication as required.
• Maintain and organize administrative documents, files, and records to ensure information is accurate, complete, and accessible.
• Assist with daily administrative operations, including support to housekeeping attendance tracking and other office processes.
• Liaise with executive and senior administrative assistants to address requests, queries, and coordination needs from senior managers.
• Provide high-quality customer service and administrative support, demonstrating strong attention to detail, effective communication, and proficiency in Microsoft Office tools.

Required Qualifications

• Undergraduate degree in Administration, Travel industry, Translation, or similar.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Strong attention to detail.
• Working knowledge of office equipment, like printers and fax machines.
• Excellent customer service skills and orientation.

Why Join Evalueserve

Evalueserve is a global leader in managed services that empower smarter decision-making and streamline critical workflows for more than 30% of the Fortune 500 companies across 45 countries. With over 4,500 professionals worldwide, our solutions are grounded in deep domain expertise and enhanced by cutting-edge AI and automation to boost productivity and scale client impact. Over the last 25 years, we have helped clients transform how they work—and today, we are pushing the frontier further with generative and agentic AI.

We foster a merit-based and innovation-driven culture that encourages creativity, continuous learning, and professional growth. Our hybrid working model provides international exposure and flexibility. Evalueserve has been recognized as a Great Place to Work® across four continents and ranks among the top 5% of global companies for diversity—alongside numerous awards across its solution lines.

This job offer complies with Chilean Law No. 21.015, which promotes the inclusion of people with disabilities in the workforce. In accordance with this law, we are committed to fostering an inclusive work environment. If you require any reasonable accommodation to participate in the application process or to perform the essential functions of the role, please let us know. We are committed to providing the necessary support to ensure a fair and accessible process.

Disclaimer:

• The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.
• We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we may verify your employment, education, and other details. Please ensure all information is factual and submitted on time. For any assistance, your recruiter is available to support you.
• During the screening process, we do not request any IDs, banking details, or any payments. Personal details and documents are only collected after employment has been confirmed and for onboarding purposes. All legitimate opportunities appear at https://www.evalueserve.com/jobs/. Contact us at [email protected] for any questions or to report suspicious activity.