Front Desk Receptionist

Front Desk Receptionist

Company: Genix Entertainment

Job Location: Jagatpura, Jaipur, Rajasthan

Job Type: Full-Time | Onsite

Department: Administration / Front Office

Job Overview

We are looking for a professional, well-organized, and presentable Front Desk Receptionist / Front Desk Manager with excellent communication and interpersonal skills. The candidate will be responsible for managing the office front desk, welcoming guests, handling visitor entries, coordinating with internal teams, managing calls, and ensuring a smooth and professional experience for everyone visiting the office.

The ideal candidate should have a friendly personality, a customer-focused approach, strong organizational abilities, and the confidence to handle front desk operations independently.

Key Responsibilities

• Manage the front desk and ensure a professional and welcoming office environment.
• Welcome and greet guests, clients, candidates, and visitors in a courteous manner.
• Maintain guest entry records, visitor logs, and appointment details.
• Coordinate with internal teams regarding guest visits, meetings, interviews, and appointments.
• Handle incoming phone calls, emails, inquiries, and messages professionally.
• Guide visitors to the appropriate departments or team members.
• Coordinate with team members to ensure smooth guest handling and communication.
• Manage meeting schedules, appointments, and basic calendar coordination.
• Handle basic administrative tasks, including data entry, filing, documentation, and maintaining office records.
• Ensure the reception area remains clean, organized, and presentable.
• Respond to guest inquiries and resolve routine issues politely and efficiently.
• Maintain confidentiality of company information and visitor records.
• Support general office administration and other front desk activities as required.

Required Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong phone etiquette and professional interpersonal skills.
• Good guest handling, customer service, and visitor management abilities.
• Strong coordination skills to communicate effectively with different teams.
• Good organizational skills, time management, and attention to detail.
• Basic computer proficiency, including MS Office, Google Workspace, email, calendars, and spreadsheets.
• Ability to manage multiple responsibilities while remaining calm, polite, and professional.
• Presentable personality with a positive attitude and a service-oriented approach.
• Ability to maintain records, manage appointments, and perform basic clerical tasks.

Experience and Education

• Prior experience in front desk management, reception, hospitality, customer service, or office administration is preferred.
• Freshers with excellent communication skills and a professional attitude may also apply.
• Minimum high school qualification; a graduate degree is preferred.

Preferred Candidate Profile

We are looking for someone who is responsible, punctual, proactive, and confident in interacting with guests and team members. The candidate should be capable of independently managing front desk operations while ensuring that every visitor receives a positive and professional experience.

• Interested candidates can share their updated resume along with relevant experience details.