Front Desk Receptionist

Benefits

• Competitive salary
• EPF + SOCSO
• Performance bonus
• Basic training provided
• Friendly and supportive working environment

Responsibilities

• Greet and welcome customers upon arrival, ensuring a friendly and professional first impression.
• Assign treatment rooms and coordinate with therapists to ensure smooth service flow.
• Manage phone reservations efficiently and respond to wellness-related inquiries.
• Schedule and confirm customer appointments accurately.
• Operate cash registers and handle cash transactions seamlessly.
• Perform easy bookkeeping and basic administrative tasks as required.
• Maintain open communication with therapists to coordinate schedules effectively.

Working Hours

• Rotating Shifts:

  • Morning Shift: 11:00 AM – 7:00 PM
  • Night Shift: 7:00 PM – 1:00 AM

• One day off per week

Requirements

• Education: Minimum qualification of SPM, "O" Level, or Higher Secondary Level.

• Languages: Fluent in Mandarin, English, and BM to liaise with a diverse clientele.

• Appearance: Maintain a neat and well-groomed presentation to uphold the wellness center's professional image.

• Skills:

  • Excellent communication and customer service abilities.
  • Proactive approach to addressing and resolving potential issues.
  • Basic administrative and bookkeeping knowledge.