Front Desk Receptionist

Position Summary:
We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. As the first point of contact for patients, the receptionist plays a key role in creating a welcoming environment and ensuring smooth daily operations at the clinic. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical setting.

Responsibilities

Front Desk & Patient Interaction:

• Greet patients and visitors with a positive and professional attitude.
• Answer incoming phone calls, respond to inquiries, and route messages appropriately.
• Schedule, confirm, and update patient appointments.
• Check in patients, verify demographics and insurance information, and ensure accurate data entry.
• Collect co-pays, balances, and process payments.
• Provide information about clinic policies, procedures, and services.

Administrative Support:

• Maintain patient records and ensure compliance with HIPAA confidentiality standards.
• Coordinate referrals, authorizations, and follow-up appointments as needed.
• Manage incoming and outgoing correspondence (calls, faxes, emails).
• Assist with filing, scanning, and updating patient documents in the electronic health record (EHR) system.
• Support medical staff with administrative tasks to ensure efficient workflow.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting (preferred).
• Familiarity with medical terminology and insurance verification (preferred).
• Proficiency with Microsoft Office and electronic health record (EHR) systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and remain calm under pressure.
• Bilingual (Spanish) preferred

Working Conditions

• Part time
• May require occasional evening or weekend shifts depending on clinic hours.
• Primarily seated work with frequent patient interaction.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Flexible schedule

Work Location: In person