Front Desk Receptionist

Client Care Specialist — HCAH & Covepets

HCAH & Covepets is looking for a personable, hard-working, detail-oriented, and engaging Client Care Specialist to join our small animal care team!

We are located in beautiful Owens Cross Roads, AL, next to rapidly growing Huntsville, offering all the perks of a bustling city without the big-city look or feel.

We are a two-building campus, with our second building offering full-service boarding, doggie daycare, and grooming through Covepets.

Our mission — Thorough Medicine, Compassionate Care, and Excellent Service — is reflected in everything we do. Our facilities allow us to provide an even higher level of connection, care, and service to our community.

Check out covepets.com to learn more about us!

What We're Looking For

We are looking for someone who is more than just a receptionist. Our Client Care Specialists are an important part of the experience for our guests, patients, and entire team.

This position will spend most of their time at the Covepets desk.

The right person will have an engaging, helpful personality and enjoy interacting with people. They should be someone who naturally looks for ways to help, enjoys solving problems, and can remain positive and professional in a busy environment.

Expectations

• Strong interpersonal communication skills with guests and coworkers
• Engaging, friendly, and confident personality
• A genuine desire to help people and solve problems
• Ability to communicate clearly and professionally, both in person and on the phone
• Ability to work quickly and efficiently in a fast-paced environment
• Strong attention to detail and ability to stay organized
• Multi-phone line experience preferred
• Ability to think through situations and find solutions
• Willingness to learn and grow within our team
• Willingness to float between departments as needed
• Ability to work well as part of a team and contribute to a positive work environment

Benefits

• 401(k) opportunity
• Health and dental insurance
• Supplemental insurance
• PTO
• Competitive, negotiable pay based on experience
• Personal pet discount
• Boarding and Doggie Daycare discount
• Opportunities for advancement
• Supportive team members and management who encourage learning and growth

If you are someone who enjoys helping people, loves animals, works well with a team, and takes pride in finding solutions, we would love to hear from you!

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person