Front Desk Receptionist

Najia’s Skin & Laser + Sedora Medspa

Locations:
Sedora Medspa — 65 Tarrytown Rd, White Plains, NY

We are seeking a professional, reliable, and personable Front Desk & Guest Services Associate to join our team and support the daily operations of both our medspa locations.

Schedule

• Greet clients warmly and provide an exceptional guest experience
• Answer phones, texts, emails, and client inquiries professionally
• Schedule, confirm, and reschedule appointments
• Manage client check-in and check-out
• Maintain accurate client information, appointment notes, and consent forms
• Process payments and maintain accurate transaction records
• Explain services, products, promotions, and scheduling policies
• Assist with retail skincare sales and product recommendations
• Support providers and estheticians with daily administrative needs
• Keep the front desk, reception, and client areas organized and presentable
• Assist with opening and closing procedures
• Follow all company policies and daily operational procedures
• Communicate effectively with management and team members at both locations
• Assist with social media/content tasks when needed
• Help maintain a clean, organized, professional, and welcoming environment
• Perform additional administrative and operational duties as assigned

Qualifications

• Previous medspa, medical office, spa, salon, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional, polished, and welcoming demeanor
• Highly organized and detail-oriented
• Reliable and punctual
• Comfortable multitasking in a fast-paced environment
• Ability to learn scheduling and client-management software
• Comfortable discussing skincare, treatments, and products with clients
• Must be comfortable speak english & spanish.
• Must be a dependable team player who is willing to assist wherever needed

What We’re Looking For

We are looking for someone who takes pride in creating an excellent client experience, is proactive rather than waiting to be told what to do, and understands that the front desk is an essential part of the client’s overall experience.

Reliability, professionalism, communication, and a strong work ethic are essential.

Position Details

Position: Front Desk & Guest Services Associate

Pay: $21.00 per hour

Language:

• Spanish (Required)

Work Location: In person