Front Desk Receptionist

Job Title: Front Desk Receptionist

Location:

1. EconoLodge Woodbridge, NJ;

2. Knights Inn South Amboy, NJ;

3. Gallery Motel South Amboy, NJ

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Job Summary

We are seeking a friendly and professional Front Desk Receptionist to join our team at multiple locations including EconoLodge Woodbridge, Knights Inn South Amboy, and Gallery South Amboy. The ideal candidate will serve as the first point of contact for guests and visitors, providing excellent customer service and ensuring smooth daily operations. This role requires strong communication skills, proficiency with computers, and the ability to handle various administrative tasks efficiently.

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Duties

• Greet guests and visitors warmly upon arrival, creating a welcoming environment.
• Manage phone communications, answering inquiries, forwarding calls, and providing information as needed.
• Check guests in and out efficiently while maintaining accurate records.
• Handle reservations and cancellations using computer reservation systems.
• Maintain a tidy and organized front desk area to ensure a professional appearance.
• Assist with administrative tasks such as data entry, filing, and correspondence.
• Provide information about hotel amenities and local attractions to enhance guest experience.
• Coordinate with housekeeping and maintenance staff to address guest needs promptly.
• Ensure compliance with hotel policies and procedures at all times.

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Skills

• Excellent verbal communication skills for effective phone and in-person interactions.
• Strong computer skills, including familiarity with reservation software, MS Office Suite, or similar programs.
• Ability to multitask efficiently in a fast-paced environment.
• Professional appearance and demeanor with a friendly attitude.
• Strong organizational skills with attention to detail.
• Ability to handle guest concerns calmly and professionally.
• Reliable punctuality and dependability.

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This position offers an opportunity to be part of a dynamic team dedicated to providing exceptional guest service in a welcoming environment. Candidates should be motivated, personable, and capable of managing multiple responsibilities with professionalism.

Pay: $17.00 - $20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Flexible schedule

Language:

• English, Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person