Front Desk Receptionist

Job Summary:

The Receptionist is the first point of contact for clients, visitors, and employees. This role requires excellent customer service, strong communication skills, and the ability to manage a variety of administrative tasks. The Receptionist ensures the front desk operates efficiently, providing a welcoming environment while maintaining professionalism.

Key Responsibilities:

1. Greeting and Welcoming Visitors:

• Warmly greet and direct visitors or clients as they enter the office.

• Inform appropriate staff of guest arrivals.

2.Phone Management:

• Answer, screen, and forward incoming calls professionally.

• Handle inquiries or direct them to the relevant department.

3. Mail and Courier Services:

• Receive, sort, and distribute mail and deliveries.

• Prepare outgoing mail and coordinate courier services as needed.

4. Scheduling and Appointments:

• Maintain appointment schedules and calendars for staff or conference rooms.

• Book and confirm meetings, appointments, and travel arrangements if required.

5. Office Maintenance:

• Ensure the reception area is clean, tidy, and presentable at all times.

• Oversee office supplies inventory and place orders when necessary.

6. Data Entry and Record Keeping:

• Maintain visitor logs and ensure accurate record-keeping.

• Assist with data entry and filing tasks when required.

7. Administrative Support:

• Provide general administrative and clerical support (e.g., photocopying, faxing).

• Assist other departments with tasks such as document preparation or handling inquiries.

8. Safety and Security:

• Ensure compliance with office security protocols.

• Monitor visitor access and issue passes when necessary.

Required Qualifications:

• High school diploma or equivalent.

• 1-2 years of experience in a similar role.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Strong communication skills (both verbal and written).

• Excellent organizational skills and attention to detail.

• Ability to work in a fast-paced environment.

• Professional demeanor and appearance.

Preferred Qualifications:

• Experience with multi-line phone systems.

• Familiarity with office management procedures.

• Additional certifications in customer service or office administration.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Paid time off

Experience:

• Microsoft Office: 1 year (Required)
• Organizational skills: 1 year (Required)
• Microsoft Word: 1 year (Required)

Ability to Commute:

• Miami, FL 33172 (Required)

Work Location: In person