Front Desk Receptionist

Overview

We are seeking a warm and organized Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for our patients, ensuring a welcoming and knowledgeable experience. The ideal candidate possesses strong communication skills, attention to detail, and a desire to learn and grow. Familiarity with medical coding/ billing, scheduling, and patient care is highly desirable.

This role will work out of both Walnut Creek and Danville locations and must have reliable means of transportation between clinics.

Responsibilities

• Greet patients and visitors warmly, providing assistance as needed.
• Take incoming calls and triage appointments.
• Schedule appointments and maintain an efficient patient flow.
• Collect patient information and ensure accurate documentation in the electronic health record system (SUNO).
• Review documentation for accuracy, upload documentation to patient files, ensure all paperwork is complete.
• Assist with medical administrative support tasks, including filing and maintaining patient records.
• Communicate with insurance companies to gather benefit information, file claims, and finalize bills with patients.
• Coordinate communication between patients and medical staff to ensure seamless operations within the clinic.
• Handle inquiries regarding services offered and provide information about clinic policies.
• Organize and maintain a clean lobby and patient areas

Experience

• Previous experience as a Medical Receptionist or in a similar role is required.
• Familiarity with medical coding practices, specifically ICD-10, is a plus.
• Experience with electronic health record systems such as SUNO is highly desirable but experience with other EHR's is required.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills to interact effectively with patients and healthcare professionals.
• A background in healthcare settings such as clinics or hospitals is required.

Join our team as a Front Desk Receptionist where you can contribute to providing exceptional patient care while developing your skills in a supportive environment.

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off

Experience:

• Front Dest receptionist: 2 years (Required)

Work Location: In person