Front Desk Receptionist

Responsible for welcoming guests, handling check-ins and check-outs, managing reservations, responding to guest queries, and ensuring a smooth and pleasant guest experience from arrival to departure.

Key Responsibilities:

• Welcome and greet guests warmly and professionally.
• Handle guest check-in and check-out procedures.
• Manage room reservations, bookings, cancellations, and modifications.
• Answer telephone calls, emails, and guest enquiries.
• Provide information about hotel facilities, services, room types
• Coordinate with Housekeeping, F&B, Maintenance, and other departments for guest requirements.
• Maintain accurate guest records and update hotel software/system.
• Handle guest complaints and requests promptly and professionally.
• Collect room payments and issue bills/receipts when required.
• Monitor room availability and coordinate room allocations.
• Ensure proper handover of duties between shifts.

Pay: ₹14,800.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided

Work Location: In person