Front Desk Receptionist

Hand & Stone Massage and Facial Spa is looking for an energetic and driven Sales Associate to join our team! If you thrive in a performance-driven culture, love connecting with people, and are motivated by earning potential through commissions and bonuses, we want to talk to you. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.

Pay:* $16.00 - $18.00 Per Hour + Commission

• We offer generous compensation/commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges!

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

About Us:

Founded in 2004 by physical therapist John Marco, Hand & Stone has grown into a leading spa brand with more than 600 locations across the US and Canada. Our mission is simple: make high-quality, customized massage and facial services affordable and accessible to everyone. Our fully trained massage therapists and estheticians deliver premium, personalized treatments, from therapeutic massages that blend holistic healing with advanced technology to individualized skincare services tailored to each client's needs. At Hand & Stone, we help our members and clients make self-care a regular part of their wellness routine, and we're looking for passionate professionals to help us do it.

What We’re Looking For:

• Driven & Coachable: You thrive in a performance culture. You are motivated by sales targets, eager to learn, and confident in a goal-oriented environment.
• Customer-Centric: You provide exceptional service, answer phones with enthusiasm, and expertly book appointments.
• Brand Ambassador: You are passionate about promoting the health and wellness benefits of massage therapy and esthetics.
• Tech-Savvy: Proficient in POS systems and digital tools.
• Team Player: Positive, energetic, and collaborative, working towards both individual and team goals.

Job Types: Part-time, Full-time

Schedule:

• Evening shift and Day Shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Available to work weekends consistently
• Available to work Holidays that we are open

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Are you at least 18 years old and legally authorized to work in the United States for our company without sponsorship?
• Do you have reliable transportation to arrive at your scheduled shifts on time?
• This role requires availability for at least one weekend shift (Saturday or Sunday) and one evening shift (3-10PM) each week. Are you able to meet this schedule?
• This is a commission-based sales role with individual sales targets and regular client interaction. Are you comfortable working under these conditions?
• How many years of customer-facing or sales experience do you have? (0–1 / 1–3 / 3–5 / 5+)
• This role has a learning curve and we're looking for someone planning to build a career here long-term. Are you looking for long-term employment right now?

Work Location: In person