Front Desk Receptionist

Dental Front Desk Receptionist

Full Smile Family Dentist is seeking a friendly, dependable, and organized Front Desk Receptionist to join our team. As the first point of contact for our patients, you will help create a welcoming experience while keeping check-in, scheduling, and communication running smoothly.

Our ideal candidate communicates clearly, takes initiative, and stays calm and professional in a busy dental office.

Responsibilities

• Welcome patients, check them in, and verify patient information, insurance details, and required forms.
• Answer incoming calls, respond to questions, and route messages to the appropriate team member.
• Schedule and confirm appointments, follow up on missed appointments, and help fill openings in the schedule.
• Verify dental insurance eligibility and benefits and accurately document information in patient records.
• Assist with treatment scheduling and follow up with patients regarding approved or pending treatment.
• Collect payments and communicate documented copays, deductibles, and balances clearly.
• Maintain accurate appointment notes, patient records, and follow-up logs.
• Coordinate with providers and clinical staff to keep patients informed and support an efficient patient flow.
• Handle patient information confidentially and follow office privacy procedures.
• Keep the front desk organized and assist with daily administrative tasks.

Qualifications

• Previous dental front desk experience preferred; experience in a medical office or customer service role is also valued.
• Strong communication skills and a friendly, professional phone manner.
• Excellent organization, attention to detail, and ability to prioritize competing tasks.
• Comfortable using computers, entering information accurately, and learning new software.
• Familiarity with Dentrix Ascend or other dental practice management software is a plus.
• Knowledge of dental terminology, insurance verification, and treatment scheduling preferred.
• Dependable attendance, punctuality, and a collaborative approach to work.
• Bilingual English/Spanish or English/Arabic skills are a plus.

Who Will Thrive in This Role

You enjoy helping people, follow through on tasks, and take pride in getting details right. You can manage a busy phone line while remaining attentive to patients at the desk, and you ask questions when something needs clarification.

How to Apply

Submit your resume through Indeed and include a brief description of your relevant dental, administrative, or customer service experience.

Pay: $18.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health savings account
• Paid time off
• Retirement plan

Work Location: In person