Front Desk Receptionist

Company Overview
Libertyville Imaging Center is an independently owned facility specializing in a wide range of diagnostic imaging services, including MRI, CT scans, Ultrasound, X-Ray, Dexa Scan, and Mammograms. We are dedicated to providing high-quality imaging care in a welcoming environment.

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the friendly face of our center. In this vital role, you will manage patient check-ins, handle administrative tasks, and ensure smooth communication between patients and medical staff. Your organizational skills and positive attitude will help create an efficient and supportive experience for everyone who walks through our doors.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service at all times
• Answer multi-line phone systems promptly and professionally, directing calls as needed
• Manage appointment scheduling and calendar management using electronic medical records software
• Perform data entry and maintain accurate patient records in electronic systems
• Review imaging orders and referrals for completeness and coordinate missing information
• Assist with office management duties including supply inventory and general organization
• Support patient inquiries with clear communication and helpful information
• Collect copayments and other patient payments accurately
• Keep the reception area clean, organized, and welcoming

Skills

• High school diploma or equivalent
• Basic computer skills and the ability to learn scheduling and electronic medical records
• Experience with office management, clerical work, and front desk operations
• Knowledge of multi-line phone systems and phone etiquette skills
• Bilingual abilities are a plus to serve diverse patient populations
• Excellent organizational skills with the ability to multitask efficiently
• Customer service experience with a friendly, professional demeanor
• Technical proficiency in office productivity software and data management tools
• Ability to handle confidential information discreetly and responsibly
• Strong time management skills to prioritize tasks effectively
• Previous office or administrative experience preferred but not required

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Flexible schedule

Work Location: In person