Front Desk Receptionist

Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for clients and visitors while efficiently managing administrative tasks. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office management tools. Prior office experience, especially in medical or dental settings, as well as familiarity with QuickBooks and Microsoft Office, will be highly valued. Bilingual skills are a plus to serve our diverse clientele. This position offers an opportunity to contribute to a dynamic office environment where customer service and administrative excellence are prioritized.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems efficiently, directing calls appropriately
• Handle appointment scheduling and calendar management using Google Workspace or similar tools
• Perform data entry, filing, and maintain accurate records using Microsoft Office applications
• Assist with billing and bookkeeping tasks utilizing QuickBooks or comparable software
• Support office management functions including supply ordering and organization of documents
• Provide exceptional customer service by addressing inquiries promptly and professionally
• Proofread correspondence and documents for accuracy before distribution
• Support administrative tasks such as photocopying, faxing, and mail handling
• Maintain a clean and organized reception area to ensure a professional appearance

Skills

• Proven experience in front desk or administrative roles, preferably in medical or dental offices
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
• Familiarity with QuickBooks, data entry, and bookkeeping is desirable
• Excellent phone etiquette with experience managing multi-line phone systems
• Bilingual abilities to communicate effectively with diverse populations are preferred
• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment
• Strong typing skills and attention to detail for proofreading and data accuracy
• Knowledge of office management procedures including filing systems and calendar management
• Customer service orientation with the ability to handle inquiries professionally and courteously
• Time management skills to prioritize tasks effectively and meet deadlines

This role is vital for maintaining smooth office operations while providing outstanding support to staff and clients. We value proactive individuals who demonstrate professionalism, adaptability, and excellent communication skills.

Pay: From $17.05 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person