Front Desk Receptionist

Job Description: Front Office Executive

Company: Meditrina Hospital, Jamshedpur
Department: Front Office / Billing
Experience: 1–2 years preferred; freshers may be considered
Salary: ₹10,000–₹15,000 per month, depending on experience and interview performance
Duty: Rotational shifts, including night shifts
Location: Jamshedpur, Jharkhand

Job Responsibilities

• Handle patient registration, OPD billing, and appointment scheduling.
• Manage IPD admissions, discharge procedures, and billing coordination.
• Prepare and verify patient bills and related documents.
• Coordinate with doctors, nursing staff, pharmacy, laboratory, and the TPA/Insurance department.
• Assist patients and their attendants with hospital-related queries.
• Maintain patient records, registers, and billing documentation accurately.
• Handle cash collection and payment records as assigned.
• Ensure smooth front desk operations and professional patient service.
• Manage patient queries and complaints politely and efficiently.
• Perform other front office duties assigned by the management.

Shift Timings

• Morning Shift: 8:00 AM – 5:00 PM
• General Shift: 9:00 AM – 6:00 PM
• Evening Shift: 11:00 AM – 8:00 PM
• Night Shift: 8:00 PM – 8:00 AM

Candidates must be comfortable working in rotational shifts, including night shifts, as per hospital requirements. Weekly off will be rotational.

Required Qualifications and Skills

• Graduate in any discipline; BBA or a relevant qualification is preferred.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Excel.
• Knowledge of hospital billing, patient registration, and admission/discharge procedures is preferred.
• Ability to coordinate with multiple departments and handle patients professionally.
• Honest, responsible, punctual, and willing to learn.

Preferred Experience

• Previous experience in a hospital, nursing home, clinic, or healthcare front office.
• Experience with OPD/IPD billing, patient registration, and discharge processes will be an advantage.

How to Apply

Interested candidates may share their updated resume for consideration.

Meditrina Hospital, Jamshedpur

Pay: ₹8,800.00 - ₹15,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person