Front Desk Receptionist

About the job

Company Description

Laguna India Pvt Ltd, established in 2006, is a leading manufacturer of high-end formal, semi-formal, casual, and sports shirts in Bengaluru. The company is known for its quality shirts produced with fine fabrics and skilled craftsmanship. Laguna Clothing provides design to delivery services with a world-class infrastructure, focusing on being the best Global Fashion Partner. The company values inclusivity, diversity, and encourages a culture of learning and growth.

About the Role

Laguna India Pvt. Ltd. is seeking a well-presented, proactive, and detail-oriented Admin & Receptionist

to oversee front-office operations and provide comprehensive administrative support to ensure the smooth and efficient functioning of the office.

The role requires a professional individual with excellent communication and interpersonal skills, a strong service-oriented approach, and the ability to manage multiple administrative responsibilities effectively. The ideal candidate will serve as the first point of contact for visitors and stakeholders while ensuring that reception and office administration activities are handled in a timely, organized, and professional manner.

Key Responsibilities

1. Front Office & Reception Management

• Manage daily reception operations and ensure a professional, welcoming, and courteous experience for visitors, clients, candidates, and employees.
• Handle incoming telephone calls, emails, enquiries, and messages, ensuring timely and appropriate responses.
• Coordinate visitor registration, maintain visitor records, and facilitate authorized access to the office.
• Manage incoming and outgoing couriers, postal correspondence, and document dispatches.
• Maintain professional telephone etiquette and ensure effective communication with internal and external stakeholders.

2. Office Administration & Facilities Coordination

• Coordinate day-to-day administrative activities to support the smooth functioning of office operations.
• Liaise with housekeeping, security, maintenance personnel, and external vendors to ensure a well-maintained and efficient workplace.
• Monitor office supplies, stationery, and other essential consumables, coordinating timely replenishment as required.
• Ensure the reception area, meeting rooms, and common areas remain clean, organized, and presentable.
• Coordinate office maintenance requirements and follow up on pending administrative issues.

3. Meeting & Coordination Support

• Schedule meetings, coordinate appointments, and manage meeting room bookings.
• Ensure meeting rooms are appropriately arranged and equipped before scheduled meetings.
• Facilitate communication and coordination between employees, visitors, vendors, and relevant departments.
• Assist with travel arrangements, transportation coordination, and other logistical requirements as assigned.

4. Documentation & Administrative Support

• Maintain accurate administrative records, registers, files, reports, and office documentation.
• Handle correspondence and documentation with appropriate care, accuracy, and confidentiality.
• Provide administrative and coordination support to the HR team and other departments as required.
• Assist in preparing reports, maintaining records, and completing routine administrative tasks.
• Undertake additional administrative responsibilities as assigned by the reporting manager or management.

Preferred Qualifications

• Previous experience in a corporate office or a structured professional work environment.
• Hands-on experience in front-desk operations, visitor management, courier handling, and office administration.
• Familiarity with vendor coordination, facilities management, and office logistic
• Strong telephone etiquette and the ability to communicate effectively with stakeholders at different levels.