Front Desk Receptionist

Position: Front Desk / Medical Receptionist
Location: Chula Vista, CA
Type: Part-Time | In-Office

Overview:
We are a growing podiatry practice seeking a friendly, dependable, and organized Front Desk / Medical Receptionist to join our team. This is a part-time position with regular administrative hours on Mondays and Fridays, with opportunities to pick up additional shifts as needed.

This role is a combination of patient service, scheduling, insurance-related administrative work, and general front-office support. We are looking for someone who takes initiative, follows through on tasks, communicates well with patients and coworkers, and is comfortable working independently during administrative days.

Key Responsibilities:

• Answer phones, return patient messages, and assist with scheduling and appointment questions.
• Greet and check in patients when covering clinical shifts.
• Schedule and confirm appointments and manage cancellations/rescheduling.
• Verify insurance eligibility and benefits.
• Assist with referrals and prior authorizations and follow up on outstanding items.
• Collect copays and patient balances and process check-out when working clinical shifts.
• Review upcoming schedules for missing insurance, referral, authorization, or demographic information.
• Maintain accurate patient information and documentation in the EHR.
• Scan, organize, and process incoming records and documents.
• Communicate with insurance plans, referring providers, pharmacies, hospitals, and other medical offices as needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Assist with additional front-office and administrative projects as needed.

Qualifications:

• 1–2 years of medical front desk, medical receptionist, or similar healthcare office experience preferred.
• Experience with insurance eligibility/benefit verification strongly preferred.
• Familiarity with referrals and prior authorizations preferred.
• Comfortable using an EHR/practice-management system.
• Office Ally / Practice Mate experience is a plus.
• Strong communication and customer-service skills.
• Detail-oriented with good organizational and follow-through skills.
• Able to prioritize tasks and work independently when needed.
• Dependable and able to maintain the agreed-upon work schedule.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)

Work Location: In person