Front Desk Receptionist

Company Description

Here at James River Eye Optometry, we strive for a deep commitment to our patients. We are searching for an enthusiastic and reliable Front Desk Receptionist to greet patients both in person and on the telephone, schedule appointments, collect payments and verify insurance. The receptionist is the first and last person the patient will see, so they must maintain the company's professional image. The ideal applicant will provide the highest quality customer service to patients. Monday through Thursday work week - no nights, weekends or holidays! - Great for work/life balance.

Role Description

This is a full-time on-site role for a Front Desk Receptionist located in the West End. The applicant will be responsible for managing appointment scheduling, maintaining excellent phone etiquette, and performing various receptionist duties. Additional tasks may include handling medical office operations and providing administrative support to ensure the smooth functioning of the office. The applicant must be a team player who is willing to help in other areas of the office as needed.

Qualifications

• MUST have strong computer skills
• Optometry/ophthalmology experience preferred
• Familiarity with insurance verification strongly preferred
• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Have the ability to, at times, cross train to other office support roles such as Eyewear Consultants and Optometric Technicians

We offer competitive pay and are willing to train the right person. If this sounds like an opportunity you are interested in, please reach out! 804-270-2020.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Paid time off

Experience:

• Medical office: 1 year (Required)
• Insurance verification: 1 year (Required)

Work Location: In person