Front Desk Receptionist

Family Eyecare & Contact Lens Center is growing! We are currently hiring a Front Desk Receptionist. The right candidate will be responsible for greeting, hosting and directing visitors and assisting patients with the check in process for their appointments. As a Front Desk Receptionist, you should be highly organized with good business communication skills. Our goal is to maintain a warm and pleasant atmosphere for customers and patients at every interaction point.

Responsibilities:

• Answer the telephone and greet incoming visitors.
• Schedule upcoming appointments for patients
• Process patient payments and insurance billing
• Prepare insurance authorizations

We are a patient-focused practice whose desire to make sure that every patient visit exceeds their expectations. We take a team approach to helping each other, solving problems and training. Join our team and come GROW with us!

Qualifications

• Proficient in Microsoft Office and EMR/EHR systems; strong medical administrative support and front desk experience
• Excellent patient service, communication, and customer service skills; ability to greet and assist patients and manage office phones
• Familiarity with medical scheduling, clerical tasks, and health information management; basic CPT/ICD coding knowledge a plus
• Strong computer skills, 10-key typing, and experience in a medical office
• Knowledge of HIPAA compliance and privacy practices; ability to handle confidential information professionally

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person