Front Desk Receptionist

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a positive experience for patients.

Responsibilities

• Greet and welcome guests and patients in a professional manner

• Answer phone calls and respond to inquiries in a timely and courteous manner

• Use computer systems to check-in patients, upload insurance information and update patient's charts as needed.

• Perform administrative tasks, such as answering phones, typing, and filing documents

• Maintain a high level of professionalism and discretion in all interactions with patients and support personnel

• Manage time effectively to ensure all tasks are completed in a timely and efficient manner

• Check on patient's insurance to ensure proper authorization for therapy benefits

Skills

• Proficiency in Spanish is a plus
• Strong customer service skills
• Ability to work effectively in a fast-paced environment
• Excellent phone etiquette and typing skills
• Experience with phone systems and computer software
• Organizational skills, including the ability to prioritize tasks and manage time effectively
• Ability to work as a team player and provide support to other staff members
• Clerical experience is an asset
• Ability to maintain a professional demeanor in all interactions with guests and colleagues

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Work Location: In person