Front Desk Receptionist

Job Overview

We are seeking a professional, bilingual (English & Spanish), friendly, organized, and reliable Front Desk Receptionist to join our dental office. The ideal candidate will be the first point of contact for patients, providing excellent customer service while assisting with daily office operations. This positions requires strong communication skills, attention to detail, and the ability to multitask in a fast-pased dental office environment.

Duties

• Greet visitors, patients, and vendors with professionalism and enthusiasm, ensuring they feel welcomed and valued
• Manage multi-line phone systems, directing calls efficiently and providing accurate information
• Maintain a clean, organized front desk area, including filing, data entry, and managing office supplies
• Handle incoming and outgoing mail, packages, and deliveries with attention to detail
• Support office management tasks such as calendar management, appointment scheduling, and basic clerical duties
• Provide customer support by answering inquiries promptly and professionally while maintaining excellent phone etiquette
• Checking patients in or out and posting treatment in our system.
• Calling insurance companies and verifying dental coverage
• Presenting patient with treatment plan and financial

Qualifications

• Proven experience in office administration or clerical roles with strong organizational skills
• Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), and data entry tools
• Familiarity with multi-line phone systems and professional phone communication skills
• Bilingual abilities are highly desirable to serve diverse patient needs effectively
• Strong attention to detail for proofreading documents and managing files accurately
• Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure
• Demonstrated customer service skills with a focus on positive patient interactions
• High school diploma or equivalent; additional administrative or office management training is advantageous

Join us in creating a welcoming environment where professionalism meets efficiency! This role is perfect for motivated individuals eager to grow their administrative skills in a vibrant setting. We value your contribution and look forward to welcoming a dedicated team member who thrives on organization, communication excellence, and delivering outstanding support.

Pay: $18.00 - $20.00 per hour

Expected hours: 25.0 – 35.0 per week

Experience:

• Clerical: 1 year (Preferred)

Language:

• English and Spanish (Required)

Ability to Commute:

• Miami, FL 33155 (Required)

Work Location: In person