ESAPPHIRE COMBIED FACILITIES SUPPORT SERVICES
Front Desk Receptionist
7 days ago
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Important information
Contract type:
Permanent
Location:
Pasay City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
16 October 2026
What they need
We are seeking a reliable, professional, and customer-oriented Front Desk Representative to manage our reception area and serve as the primary point of contact for clients, visitors, and staff. The ideal candidate has excellent communication skills, a polished demeanor, and the ability to multitask in a fast-paced environment while maintaining a calm and welcoming presence.
Key Responsibilities
- Greet and welcome visitors, clients, and guests with a warm and professional demeanor; direct them to the appropriate person or department.
- Answer, screen, and forward incoming phone calls, and manage general company email inquiries promptly and politely.
- Maintain and coordinate conference room bookings, appointments, calendars, and executive schedules.
- Receive, sort, and distribute daily mail, packages, and deliveries; manage outgoing couriers.
- Maintain security protocols by issuing visitor badges, logging guest sign-ins, and monitoring reception security. Keep the front desk and waiting area tidy and presentable at all times.
- Assist with administrative duties such as data entry, filing, photocopying, inventory tracking, and ordering office supplies.
Qualifications & Skills
- 1–2 years of experience in a front desk, receptionist, customer service, or administrative role (hotel settings preferred).
- High school diploma or equivalent; Bachelor’s degree in Business Administration, Communications, or a related field is a plus.
- Exceptional verbal and written communication skills in [English and Filipino / local languages], with a clear and professional phone etiquette.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, and familiarity with multi-line phone systems and office equipment.
- Outstanding interpersonal skills, punctuality, high attention to detail, and the ability to handle confidential information with discretion.
- Ability to remain calm, professional, and efficient under pressure or when dealing with difficult inquiries.
Pay: From Php755.00 per day
Work Location: In person
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