Front Desk Receptionist

Job Overview:
We are looking for a dynamic, bilingual Front Desk Receptionist to join our fast-paced Internal and Infectious Disease Clinic team. This role is pivotal in providing exceptional service to our patients and visitors while managing various administrative tasks. The ideal candidate will be organized, detail-oriented, and able to thrive in a high-energy environment. Experience with eClinicalWorks (eCW) is preferred.

Key Responsibilities:

• Greet and welcome patients and visitors warmly, maintaining a friendly, professional demeanor.
• Handle a high volume of incoming calls, directing them to the appropriate staff or taking accurate messages.
• Accurate data entry and maintenance of up-to-date patient records using eClinicalWorks (eCW) software.
• Schedule appointments and manage calendars for clinic staff members.
• Perform clerical tasks such as filing, photocopying, faxing, and handling correspondence.
• Maintain a clean, organized, and efficient front desk area.
• Provide patients with information about services offered and respond to inquiries in a clear and professional manner.
• Collaborate effectively with other team members to ensure smooth office operations.

Skills and Qualifications:

• Bilingual (English/Spanish) is a must. Strong verbal and written communication in both languages is required.
• Experience with eClinicalWorks (eCW) is highly preferred.
• Previous experience as a medical receptionist or in a similar administrative role, ideally within a healthcare environment.
• Strong data entry skills with exceptional attention to detail.
• Ability to manage multiple tasks simultaneously in a fast-paced setting.
• Proficiency with computer systems, including office software, phone systems, and eClinicalWorks.
• Excellent phone etiquette and communication skills.
• Strong organizational abilities and time management skills.
• A proactive, problem-solving attitude and ability to support the team.

If you're an organized, detail-oriented individual with a passion for customer service and experience in a medical office setting, we’d love to meet you!

Join our team as a Front Desk Receptionist where your contributions will be valued, and your skills will help create a welcoming environment for all who enter our doors.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Language:

• Spanish (Required)

Ability to Commute:

• Sugar Land, TX 77479 (Required)

Ability to Relocate:

• Sugar Land, TX 77479: Relocate before starting work (Required)

Work Location: In person