Front Desk Receptionist

Job Summary

New Song School of the Arts is looking for a friendly, organized, and dependable Front Desk Receptionist/Administrative Assistant to join our team.

This role is perfect for someone who loves people, communicates well, and enjoys being part of a team that supports students, families, and the fine arts.

You’ll be the warm welcome our families experience the moment they walk through the door — greeting students, answering phones, helping with scheduling, supporting our staff, keeping things tidy and running smoothly, etc.

Skills and Qualifications:

• A high sense of urgency
• Problem solving and critical thinking skills
• Strong written and verbal communication skills to answer phones, emails, texts, interact with clients, etc.
• Excellent people skills
• Good time management skills and ability to prioritize work
• Organization and the ability to multitask to complete a wide variety of tasks
• Flexibility to adjust to new tasks and changes
• Strong interpersonal skills to interact positively with all employees and clients (a people person)
• Leadership ability to manage challenges and oversee faculty and staff
• Attention to detail to ensure tasks are completed thoroughly and correctly
• Familiarity with Apple and Google platforms
• Reliability and discretion - the ability to keep confidences regarding sensitive and proprietary information

Responsibilities:

• Report to Office Administrator and Client Experience Manager
• Greet and check in clients
• Answer phone calls and emails from clients - directing them accordingly
• Report office progress to senior management and work with them to improve office operations and procedures
• Maintain studio appearance and personal appearance
• Support staff and faculty on a daily basis
• Tour prospective parents and students while sharing the mission and vision of NSSOTA
• Oversee student scheduling to include new student lessons and makeups

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person

Pay: $16.00 - $18.50 per hour

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person