Front Desk Receptionist

Job Title: Receptionist
Company: Tips & Toes
Location: Abu Dhabi

Role Overview
We are looking for a welcoming and organized Receptionist to manage our front desk and provide an excellent client experience. The role involves coordinating appointments, assisting clients, processing payments, and supporting smooth daily salon operations.

Key Responsibilities

• Welcome clients warmly and assist with enquiries in person, over the phone, and through approved messaging channels.
• Schedule, confirm, and manage appointments accurately.
• Coordinate with the service team to manage client flow and communicate appointment changes.
• Explain available services, packages, promotions, and retail products.
• Process payments, issue receipts, and complete daily cashier reconciliation.
• Maintain accurate client records and protect confidential information.
• Handle client feedback professionally and escalate concerns to the Branch Manager.
• Keep the reception area clean, organized, and presentable.
• Support booking follow-ups, client retention, and branch sales targets.
• Follow company standards for grooming, service, and front desk procedures.

Requirements

• Previous experience in reception, customer service, or hospitality; salon or spa experience is an advantage.
• Strong communication and interpersonal skills.
• Good command of English; Arabic or other languages are an advantage.
• Confidence using booking systems, POS systems, and basic Microsoft Office applications.
• Strong organization, attention to detail, and cash-handling skills.
• Ability to multitask and remain professional in a busy environment.
• Flexibility to work shifts, weekends, and public holidays.

Pay: AED3,500.00 per month

Application Question(s):

• Are you comfortable proceeding with your application for this position at a monthly salary of AED 3,500?
• Can you join immediately?

Language:

• Arabic (Required)

Location:

• Abu Dhabi (Required)

Work Location: In person