Front Desk Receptionist

Job Summary

We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of Ditzfeld Container. In this vital role, you will manage front desk operations, handle incoming calls, and support administrative functions to ensure a smooth and efficient office environment. Your positive attitude and organizational skills will help create a professional and inviting atmosphere for clients, visitors, and team members alike. This position offers an excellent opportunity to develop your office management skills while contributing to a vibrant team.

Responsibilities

• Greet visitors warmly and direct them appropriately, ensuring a professional first impression.
• Manage multi-line phone systems, screen calls, take messages, and transfer calls efficiently using proper phone etiquette.
• Maintain appointment calendars and schedule meetings using calendar management tools.
• Handle data entry tasks accurately within customer management software such as SoftPak.
• Support office management duties including filing, document proofreading, and maintaining organized records.
• Assist with client communication and provide exceptional customer support via phone or email.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Outlook applications.
• Strong computer literacy with experience in data entry, spreadsheets, and productivity software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Bilingual abilities are a plus to assist diverse clients and team members.
• Demonstrated experience in office management or administrative roles with clerical experience preferred.
• Knowledge of multi-line phone systems, phone communication best practices, and office procedures.
• Ability to prioritize tasks efficiently while maintaining attention to detail; time management skills are essential.
• Exceptional customer service skills combined with professional phone etiquette and client communication expertise.

Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your enthusiasm, technical proficiency, and organizational prowess will make a meaningful impact on our team’s success every day.

Pay: $18.00 - $20.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person