Front Desk Receptionist

Qualifications and requirements

• Graduate in any discipline.
• Minimum 1 years of experience in reception, front office or customer service; healthcare experience preferred.
• Good communication skills in Hindi and English.
• Comfortable using computers, MS Excel, WhatsApp and appointment software.
• Accurate with billing, data entry and record keeping.
• Patient, empathetic and comfortable interacting with children and families.
• Punctual, professional and able to manage multiple tasks calmly.

Job responsibilities

• Welcome patients and parents and guide them through registration.
• Handle phone calls, WhatsApp enquiries and appointment bookings.
• Coordinate doctors’ and therapists’ schedules and manage patient flow.
• Send appointment reminders and follow up on missed appointments.
• Explain clinic services, fees and administrative policies accurately.
• Collect payments, issue receipts and maintain daily billing records.
• Update patient details, appointment records and session attendance.
• Coordinate with the clinical team and handle concerns courteously.
• Maintain an organised reception area and protect patient confidentiality.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person