Front Desk Receptionist

Medical Receptionist

Location: Prescott / Prescott Valley, Arizona
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM (1-hour lunch)

Join Our Growing Healthcare Team

We are an expanding, patient-focused family practice seeking a friendly, dependable, and motivated Medical Receptionist to join our team. This position plays an essential role in creating a welcoming environment for patients while ensuring the efficient day-to-day operation of the front office.

The ideal candidate is organized, detail-oriented, able to multitask in a fast-paced setting, and committed to providing exceptional customer service and compassionate patient care. This is an excellent opportunity for someone looking to grow with an evolving healthcare organization that values teamwork, professionalism, and career development.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner
• Manage patient check-in and check-out processes
• Answer and direct incoming telephone calls promptly and professionally
• Schedule, confirm, and coordinate patient appointments
• Verify insurance information and collect co-pays and payments as appropriate
• Process incoming faxes, correspondence, and other documentation
• Scan and upload documents into electronic medical records
• Maintain accurate patient information and records
• Provide general information and assistance to patients and visitors
• Maintain a clean, organized, and professional reception area
• Collaborate effectively with providers, clinical staff, and administrative team members
• Adhere to HIPAA regulations and maintain strict patient confidentiality
• Perform general clerical and administrative duties as assigned

Qualifications

• High School Diploma or GED required
• Minimum age of 21 years
• Previous clerical, customer service, or receptionist experience preferred
• Prior healthcare or medical office experience preferred
• Experience with electronic medical records (EMR) preferred
• Knowledge of medical terminology preferred
• Proficient computer and keyboarding skills
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Professional, dependable, and patient-focused attitude

Preferred Characteristics

The successful candidate will be:

• Friendly, compassionate, and customer service oriented
• Reliable and trustworthy
• Detail-oriented and highly organized
• Adaptable and able to thrive in a fast-paced environment
• Calm and professional under pressure
• Eager to learn and grow within a developing healthcare organization
• Committed to teamwork and providing an exceptional patient experience

Pre-Employment Requirements

• Level One Fingerprint Clearance Card (or ability to obtain upon hire)
• Ability to successfully pass a background check
• CPR and First Aid Certification (or ability to obtain upon hire)
• Obtain TB screening upon hire
• Ability to pass a pre-employment drug screening

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Holidays
• Two (2) Weeks Paid Time Off Annually (Accrual Basis)
• Opportunities for professional growth and advancement
• Supportive and collaborative team environment
• The opportunity to grow with an expanding healthcare organization

If you are passionate about helping others, enjoy working in a team environment, and are looking for an opportunity to grow your career in healthcare, we encourage you to apply.

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person