Front Desk Receptionist

The Receptionist with Sales Support Function is responsible for managing front desk operations while providing direct administrative and coordination support to the Sales Team. This role ensures a professional client-facing experience, efficient handling of inquiries, and accurate processing of sales-related documentation. The position serves as the first point of contact for clients and plays a critical role in lead handling, client coordination, and maintaining organized sales records.

Duties and Responsibilities

Front Desk and Administrative Operations

• Serve as the primary point of contact for all walk-in visitors, clients, and applicants, ensuring a professional and efficient reception experience. Manage incoming calls, screen inquiries, and route them to the appropriate personnel.
• Maintain reception area standards, including cleanliness, organization, and readiness for client visits.
• Handle all incoming and outgoing communications, including emails, documents, and deliveries.
• Schedule, coordinate, and monitor appointments, meetings, and room usage.
• Perform administrative tasks such as data entry, filing, document control, and records management.
• Monitor office supply levels and coordinate procurement with suppliers as required.
• Assist in preparing internal documents, reports, and correspondence.
• Execute other administrative tasks as assigned by the Supervisor.

Qualifications

Education: Bachelor's degree or Associate's degree in Office Administration, Hospitality, Communications, or a related field (or equivalent front-facing experience) Communication: Articulate and warm verbal communication, paired with clear, professional written email etiquette

Professional Image: Polished executive presentation, neat grooming, and a welcoming, professional demeanor

Interpersonal Skills: Natural hospitality mindset with high emotional intelligence, active listening skills, and a calm presence under pressure

Administrative Operations: Basic proficiency in office software (MS Office/Google Workspace), call routing, visitor management systems, and scheduling