Florida ENT Associates
Front Desk Receptionist
1 year ago
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Important information
Location:
Winter Haven, FL, USA
Work mode:
Onsite
Published on:
22 October 2026
What they need
**Job Summary:**
Are you a friendly and organized individual interested in a career in the healthcare industry? Our Otolaryngology practice is seeking a Medical Front Desk Receptionist to be the first point of contact for patients and visitors. In this role, you will greet and assist patients, schedule appointments, manage records, and handle phone inquiries. Additionally, you will collaborate with physicians and clinical staff to ensure exceptional patient care and a seamless experience from check-in to check-out.
**Qualifications:**
- High School graduate or equivalent
- One year of related experience
**Responsibilities:**
- Greet patients and visitors warmly, ensuring a welcoming environment
- Schedule patient appointments efficiently
- Manage and maintain patient records accurately
- Answer phone calls and address inquiries promptly
- Collaborate with physicians and clinical staff to deliver excellent customer service
- Ensure patients receive the highest level of care and attention
**AAP/EEO Statement:**
We are an equal opportunity employer and are committed to creating an inclusive work environment. Employment decisions are based on qualifications and job-related abilities, without discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We provide reasonable accommodations for qualified individuals with disabilities.
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