Front Desk Receptionist

Medfield Dental is more than just a dental office — we’re part of the community.

As a privately owned practice, we’re dedicated to quality care, genuine relationships, and a personalized experience for every patient. By combining thoughtfully designed spaces, modern technology, and a people-first approach, we’re creating smiles in a whole new way.

We are seeking a personable and organized Front Desk Coordinator who thrives in a fast-paced environment and enjoys helping others. In this role, you’ll work under the general supervision of the Senior Practice Manager, Karleigh.

What You’ll Do

• Welcome patients and manage check-in and check-out processes
• Answer phone calls and assist with scheduling and appointment management
• Handle billing inquiries and process charges accurately
• Maintain cleanliness and organization in the reception and waiting areas
• Collaborate with staff to ensure quality patient care and support practice efficiency

What You Bring

• Prior experience in a customer-facing role preferred
• Excellent verbal and written communication skills
• Strong customer service mindset with the ability to multitask in a fast-paced environment
• A willingness to learn
• An interest in all aspects of the dental industry
• A team-first mindset with a strong sense of ownership and work ethic

Your Weekly Schedule

• Tuesday & Wednesday: 8:30 AM – 7:00 PM
• Thursday: 7:30 AM-5:00 PM
• Friday: 7:30 AM-3:00 PM
• Note: Our office is closed on Monday, Saturday and Sunday

Time Commitment

• You can expect to work 25-32 hours per week.

Compensation

• 21-23$/hour

Job Type/Work Location

• Part-Time/In Person

Equal Employment Opportunity

We're committed to fostering a workplace where everyone feels seen, heard, and supported. Medfield Dental does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice

We comply with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements.

Job Responsibilities

This job posting outlines the general duties and competencies required for the role but is not an exhaustive list of all responsibilities. Medfield Dental may adjust duties as needed to meet the needs of the practice.

Join our team and let’s make a brite difference together!

Have questions about the position? We’d love to hear from you! Feel free to reach out to us at [email protected].

Pay: $21.00 - $23.00 per hour

Benefits:

• Flexible schedule

Work Location: In person