Front Desk Receptionist

Valley Neurology Group is a dedicated neurology clinic committed to providing comprehensive care for patients with a wide range of neurological conditions. Our team is passionate about delivering high-quality neurological care in a fast-paced, supportive environment. Our mission is to offer great neurological care tailored to each individual’s needs, helping improve quality of life for our patients and their families.

Currently, we are seeking a Receptionist to join our dynamic team. The ideal candidates are bilingual team players, excel at multitasking, and thrive under pressure. While previous experience is welcome, it is not required — we value initiative, dedication, drive, and a proactive attitude above all, and are committed to providing thorough training for the right individuals. At Valley Neurology Group, we believe in fostering a collaborative workplace where every team member contributes to our mission of outstanding patient care.

Key Responsibilities:

• Greet patients and visitors, creating a welcoming environment
• Answer and direct phone calls professionally
• Schedule, confirm, and manage patient appointments
• Verify patient insurance eligibility and benefits prior to appointments
• Collect and process patient co-pays and payments
• Update and maintain electronic health records (EHR) with accuracy
• Check patients in and out, ensuring smooth transitions and maintaining efficient office flow
• Update patients’ charts and insurance information as needed
• Obtain, organize, and manage medical records and documents in the EHR system
• Prepare patient charts before visits
• Identify and correct discrepancies in patient records
• Assist with other administrative tasks as assigned

Qualifications:

• High school diploma or equivalent required
• Previous experience as a medical receptionist or in a healthcare setting is preferred
• Experience with insurance verification is strongly preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to work effectively as part of a team
• Works well under pressure in a fast-paced environment
• Demonstrated reliability, punctuality, and initiative
• Bilingual in Spanish is preferred

To apply, please submit your resume. We look forward to welcoming a dedicated professional to our neurology practice.

Pay: From $16.90 per hour

Expected hours: 35.0 per week

Application Question(s):

• To ensure transparency regarding compensation, please confirm your awareness that this entry-level position offers a fixed wage of $16.90 per hour. This rate is firm and non-negotiable, as it reflects the standard pay for all individuals starting in this role. Are you comfortable with this wage structure?

Language:

• Spanish (Required)

Ability to Commute:

• Bakersfield, CA 93312 (Required)

Work Location: In person