Front Desk Receptionist

About Us

Access Point Healthcare is a fast-paced and growing medical practice in Panama City (Florida) providing patient-centric primary healthcare with additional services such as IV infusions, bio-identical hormone pelleting, etc. We focus on our clinic’s mission to provide the best quality care to our neighbors in Bay County. We are seeking full-time Front Desk Receptionists/Office Assistants for our fast-paced practice. We are looking for individuals who are detail oriented, team players, dependable, able to multi-task, and work in a fast-paced work environment.

Essential Duties and Responsibilities

• Update and maintain patients’ health records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Answer patients’ queries and ensure quality customer service
• Answer phone calls.
• Respond to emails.
• Greet patients upon arrival.
• Collect patients' personal information.
• Validate payment methods and medical insurance coverage.
• Record patients' information in the computer system.
• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
• Ensure compliance with procedures
• Keep up-to-date with changes in medical and insurance legislation

Company Benefits & Perks:

· Medical, Dental, Vision Insurance

· Growth Opportunities

· Collaborative Work Environment

· Continuing Education Reimbursement

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: One location

Job Types: Part-time, Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Pay: $16.00 - $21.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person