Front Desk Receptionist

Bi-Petro, Inc.

Front Desk Receptionist

Position Summary

The Front Desk Receptionist serves as the first point of contact for Bi-Petro’s visitors, customers, vendors, and callers. This position helps maintain a welcoming, professional office environment while providing administrative support to keep daily office operations running smoothly.

Essential Duties and Responsibilities

• Answer incoming telephone calls, direct callers to the appropriate employee or department, and take accurate messages.
• Greet visitors, determine the purpose of their visit, and notify the appropriate employee.
• Respond to general inquiries and refer questions about crude purchasing, transportation, production, or accounting to the appropriate personnel.
• Receive, sort, and distribute incoming mail, deliveries, and packages.
• Prepare outgoing mail and coordinate shipping and courier pickups as needed.
• Assist with data entry, scanning, copying, filing, and maintaining electronic and paper records.
• Prepare and update routine correspondence, forms, contact lists, and other office documents.
• Assist with scheduling meetings, reserving meeting spaces, and preparing materials as requested.
• Keep the reception area and shared office spaces organized and presentable.
• Handle confidential company, employee, and customer information with discretion.
• Provide administrative support to office staff and management and perform other related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous receptionist, customer service, or administrative experience preferred.
• Professional telephone etiquette and strong verbal and written communication skills.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Ability to operate standard office equipment, including a copier, scanner, and printer.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks, manage interruptions, and follow through on assignments.
• Dependable attendance, punctuality, and a courteous, professional manner.
• Willingness to learn Bi-Petro’s operations and departmental responsibilities.

Work Environment and Physical Requirements

This position works primarily in an office setting and involves regular computer and telephone use, sitting, standing, walking, and handling office materials. Essential duties may be performed with reasonable accommodation.

About Bi-Petro

Bi-Petro purchases and sells crude oil in Illinois, Indiana, Kentucky, and Missouri; owns and operates crude oil unload facilities in Illinois; transports condensate in Pennsylvania, West Virginia, and Ohio; delivers oil directly to refineries and pipelines; and produces oil in central and southern Illinois.

Pay: $20.00 - $23.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Work Location: In person