Front Desk Receptionist

Experienced Medical Front Desk

Excellent with patients. Meticulous with details. Dependable every day.

Our established, physician-owned ophthalmology practice is looking for an exceptional front desk professional who takes pride in keeping a busy medical office organized, prepared, and running smoothly.

You’ll be a key point of contact for our patients and work closely with our physician and clinical team. We’re looking for someone who is warm, capable, and proactive—someone who notices what needs attention and follows through.

What you’ll own

• Welcoming patients and managing accurate, efficient check-in and checkout.
• Scheduling appointments thoughtfully around visit types, testing needs, and physician availability.
• Verifying insurance eligibility, benefits, and referral requirements before appointments.
• Collecting copays and applicable patient balances accurately.
• Managing incoming calls, documenting clear messages, and routing requests promptly.
• Preparing charts and ensuring records, referrals, and paperwork are ready.
• Keeping outstanding tasks organized and following them through to completion.
• Communicating with the clinical team to keep patients moving and prevent missed details.

What sets you apart

• Previous medical front desk experience and a solid understanding of insurance verification are required.
• Ophthalmology experience and familiarity with medical versus vision benefits are strongly preferred.
• You can manage phones, patients, and paperwork while maintaining accuracy and composure.
• You arrive on time, prepared to work, and communicate reliably.
• You respond professionally to feedback and take responsibility for correcting mistakes.
• You work independently while staying attentive to what your teammates need.
• You treat patients and coworkers with courtesy, discretion, and respect.

Our practice

We are a small, established Birmingham private practice where your work has a direct impact. We value personal patient relationships, clear communication, teamwork, and a front desk that patients and staff can count on.

To apply: Submit your résumé and a brief introduction describing your medical office experience, insurance verification skills, and what makes you an exceptional fit for this role.

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person