Front Desk Receptionist - Dental

Front Desk Reception - Patient Care Coordinator County Dental Group – Yorktown Heights, NY Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM About Us County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment . We offer a combination of insurance participation and fee-for-service options , ensuring accessible and comprehensive dental solutions for our community.

Position Overview We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience , handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we’d love to hear from you!

Key Responsibilities

• Greet patients and assist with check-in and check-out procedures
• Schedule appointments, confirm visits, and manage follow-ups
• Verify insurance benefits and assist patients with financial arrangements
• Educate patients on treatment plans and ensure they understand their options
• Maintain accurate patient records in compliance with HIPAA regulations
• Answer phone calls, emails, and patient inquiries with professionalism
• Support office operations and collaborate with the clinical team to enhance the patient experience

Qualifications

• 1-2 years of experience in dental administration (Preffered)
• Strong knowledge of dental insurance verification and patient coordination
• Excellent communication and customer service skills
• Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive, patient-first attitude

Compensation & Benefits

• Hourly Rate: $25 - $30 (based on experience)

• Comprehensive Benefits Package:

• Medical, Dental, Vision, and Wellness programs

• Life and Retirement benefits

• Employee discounts and career growth opportunities

Why Join Us? At County Dental Group , we prioritize patient care and employee growth, fostering a collaborative and supportive work environment . If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!

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